Our endeavor is to uphold and ensure implementation of our core organizational values. However, if due to any unprecedented reasons, you find that there is / are reason(s) to improve, then please lodge a complaint.

	GRIEVANCE REDRESSAL FORUM
If the complaint is regarding redressal of grievance relating to employees, then we request you to approach the authority concerned of the ‘ Redresal Forum’.
	CUSTOMER RELATION MANAGEMENT
For customer related complaints for entering your complaint in ‘CRM Module’ (Customer Redressal Mechanism).
	RTI ACT
For seeking information under the RTI Act,
	VIGILANCE COMPLAINTS
For complaints regarding vigilance viz. corruption, forgery, cheating, misappropriation, favors, willful negligence, reckless in decision making, blatant violation of systems and procedures, irregularities and exercise of delegated powers